Shipping policy

Yushine Jewelry Shipping Policy

At Yushine Jewelry, we are committed to delivering your order in a timely manner. We understand that receiving your cherished jewelry pieces promptly is an important part of your shopping experience, and we strive to fulfill every order with care. Please note that while we work diligently to meet delivery timelines, delays may occur due to adverse weather conditions, carrier disruptions, or incorrect shipping information—factors that are beyond our control. For international orders, our estimated delivery time does not include the duration required for local customs clearance.

1. Shipment Confirmation

Once your order has been shipped, you will receive a confirmation email containing detailed shipping information and a tracking link. You can use this link to monitor the progress of your delivery at any time.

2. Order Processing & Delivery Timelines

Shipping and delivery times may vary based on product type, availability, and credit verification. General guidelines are as follows:
  • Most standard orders will be shipped within 2 weeks of purchase (pending stock availability and successful credit verification). After shipment, delivery is expected within 7-10 business days.
  • All loose diamond orders typically ship within 5-10 business days from the order date.
  • All custom-made jewelry items usually ship within 2-3 weeks from the order date (each piece is meticulously crafted to your specifications).
Important Note: An adult signature is required upon delivery for all shipments to ensure the safe receipt of your jewelry.

3. Shipping & Handling Fees

The following shipping methods and corresponding fees apply to all domestic and international orders:
Shipping Method
Order Price Range
Transportation Costs
FedEx / EMS
$500 and above
Free Shipping
FedEx / EMS
$1 - $499
$35
DHL
All order values
$35
Note: If you need to specify an express shipping service beyond the options listed above, please contact our customer service team for assistance.

4. Worldwide Shipping Guidelines

4.1 How to Shop for International Delivery

  1. Select your shipping country during checkout—this will automatically update the displayed prices to your local currency.
  2. At checkout, you will see payment methods applicable to your region.
  3. You can switch to your preferred language during the checkout process.

4.2 Currency & Conversion Fees

  • When you select a shipping country, prices will be displayed and payments processed in your local currency.
  • You will be charged exactly the amount shown in the selected currency at checkout.
  • Yushine Jewelry is not responsible for any currency conversion fees imposed by your bank or payment provider.

4.3 Tracking International Orders

You can track your international order by clicking the tracking link provided in your order confirmation email.

4.4 PO Box Delivery Restriction

We are unable to ship orders to PO Boxes. Please provide a valid physical street address for delivery.

5. Duties & Taxes

5.1 Are Duties & Taxes Included in the Order Total?

No. Duties, taxes, and any applicable customs charges are not included in the product price or shipping cost at checkout. These fees are determined by the customs authority of your shipping destination and must be paid directly by you upon the package's arrival.

5.2 How Duties & Taxes Are Handled

  • Customs duties, taxes, and related fees vary by the laws and regulations of your country.
  • Once your order arrives at the destination country, your local courier or customs office will contact you to request payment for applicable charges. Delivery will be completed only after full payment.
Important Notes:
  • Yushine Jewelry does not collect, remit, or cover duties and taxes on behalf of customers.
  • If you refuse delivery due to customs charges, return shipping costs and any associated fees will be deducted from your refund.
  • These charges typically include import duties, local sales tax, and customs processing fees (determined by your country's authorities).
  • We recommend contacting your local customs office in advance to obtain a detailed estimate of potential charges before placing your order.

6. Contact Us

If you have any questions about our shipping policy, please contact our customer service team via email:sales@yushinejewelry.com